Tell us what’s happening.
Questions about an order, the Nightly Kit, or the companion app are welcome. Give us the useful details and we’ll make sure your message reaches the right part of Hour Seven.
Orders and delivery
Include your order number and the email used at checkout so the team can find the right details quickly.
The Nightly Kit
Ask about ingredients, preparation, subscriptions, free gifts, returns, or how to build the ritual into your evening.
App and wearable support
Tell us which phone or watch you use, what you expected to happen, and where you became stuck.
Replies are usually sent the same day. Please allow up to one working day. A little context helps our small team give you a useful answer rather than a generic one.
Send us a message
Fields marked with an asterisk are required.